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Tacton in brief:

 
  • Tacton is a global vendor of sales configurations software and services, with channel partners around the world
     
  • Tacton configurator enables the effective selling of complex and customized products and services by providing a web-based solution that converges configuration and quoting functions into a single application.  It reduces the need for technical sales support and empowers the sales force and partners to order optimal products and services for their needs.
     
  • Tacton’s solutions are used by customers including GE Healthcare, Ericsson, ABB, Black Box, Pentair, Hoffman enclosures, Mod-Pac, fläktWoods and Albany Door Systems.
     
  • Tacton configurator integrates seamlessly into leading e-commerce, ERP, CRM, PLM, and CAD systems.
     
  • Tacton has global go-to-market partners such as: IBM, Dassault Systems, SolidWorks, Intentia, Exact Software and Jeeves enterprise.
     
  • Development of Tacton configurator began at the Swedish institute of computer Science (SicS) in 1992, preceded by many years of configuration application and state-of-the-art research in knowledge based systems. Tacton Systems was founded March 1998 as a spin-off of SicS to further commercialize the successful Tacton configurator.
 
Tacton implementations have received high profile awards:
 
  • Industry analyst The Aberdeen Group has selected the Tacton ”Pocket SolveIT” system at Ericsson for their report ”What Works in Europe: Ten Success Stories in customer relationship Management.”  The Aberdeen report on Pocket SolveIT concludes: “Ultimately, the new sales tool has been a huge win for Ericsson enterprise and its partners. Partner’s sales personnel can now take advantage of an easy-to-use and effective configuration sales tool that significantly shortens the process of selling complex products. by allowing partners to use the Tacton configurator, Ericsson has moved itself into the forefront of complex, large ticket sales that combine multiple supplier‘s products.”
     
  • “Excellence Award” from British Telecom for the Ericsson UK web ordering system, which is based on IBM Web Sphere with Tacton powering the build-to-order capability.  According to British Telecom, the solution is “a world-class, anytime, anywhere, on-line ordering and tracking system.”
     
  • In December 2005, Tacton was selected as a finalist for the IBM Partner World beacon awards for “best industry optimized Solution.” according to the beacon award judges, “The Tacton configurator is an excellent niche solution, allowing the unique capability for build-to-order products with the help of an innovative mix of IBM products.”
Tacton Configurator - A powerful and easy-to-use sales tool:
 
  • With Tacton configurator, your sales people, partners and customers can put together a customized proposal in minutes, something that could take days or weeks using conventional tools.
     
  • Tacton configurator enables the user to make various selections, depending on customer requirements, and proposes possible product configurations. Throughout the entire process, users can see all possible component selections and receive interactive help from the configurator, ensuring that they get the optimal solution for their requirements, while at the same time preventing unsuitable or incorrect solutions.
Tacton configurator delivers a wide range of significant business process enhancements, including:
 
  • Reduced selling costs – thanks to much less manual work and a diminished need for technical support for quotations and orders.
     
  • Increased revenues by improving sales hit rate as well as enhancing up-selling and cross-selling opportunities.
     
  • Shortened sales cycle – proposal lead-times to customers are cut from weeks to minutes.
     
  • Eliminating errors in quotations and orders - correction costs are slashed.
     
  • Decreased time-to-market for new and updated products.

 

Tacton Configurator - Product line:
 
  • Tacton Configurator ServerTM (Tcserver) is the engine in the product configuration system, that can be embedded into any application using standard aPis, online or offline.
     

  • Tacton Configurator Site ApplicationTM (Tcsite) is a web based opportunity management application running Tacton configurator ServerTM, which can easily be customized and integrated with other applications if needed.
     
  • Tacton Configurator StudioTM (Tcstudio) is a graphical maintenance tool used to define how products can be combined into solutions, i.e. configured.
     
  • Tacton Configurator NomadTM (Tcnomad) is an offline, Pc-based application running Tacton configurator ServerTM offline, which provides users with the complete freedom to configure products and generate quotations in the field, without the requirement of an internet connection.

 

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